The PBPL Speak Up Service is an independent and confidential service available to receive reports relating to improper conduct, unlawful or unethical behaviour and supports PBPL’s values, Code of Conduct and Whistleblower Policy.

Any breaches of the Code of Conduct, related policies, and issues that may adversely affect PBPL. This may include any criminal offence, breach of legal obligation, unsafe behaviour, harassment or bullying.

PBPL believes that all employees, customers and other stakeholders should be able to assist in ensuring PBPL is an ethical business that values integrity, honesty and trust. PBPL is adopting best practice in this aspect of corporate governance and will be compliant with international and Australian corporate governance standards as well as PBPL’s Whistleblower Policy.

PBPL has engaged an independent consultant to manage the receipt, recording and reporting of serious misconduct. Stopline is an independent, confidential and impartial conduit for information that enables the reporting of corrupt or improper conduct. Stopline has people experienced in handling sensitive information from stakeholders.

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your call to Stopline can, if you wish, be anonymous and the staff of Stopline will not ask for any personal details. You may volunteer the information anonymously to Stopline if you desire or you can be overt. If you do not wish to remain anonymous, this information may be provided to the Whistleblower Protection Officer at PBPL. If you choose to remain anonymous Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date. 

PBPL is committed to the protection of genuine Whistleblowers against action taken in reprisal for the making of protected disclosures. Maintaining confidentiality is a crucial component of this protection. All disclosures will be treated with a high level of confidentiality. PBPL has appointed Stopline to enhance confidentiality and anonymity within PBPL with respect to Whistleblower procedures. Please see PBPL’s Whistleblower Policy for further information.

You can contact the Stopline when you have knowledge of any fraudulent, corrupt, unlawful or unethical conduct by an employee and/or contractor.

You can telephone the Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week.  A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST).  Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email or mail.

Yes. You will be kept advised about the status of the report, decisions made regarding how the matter is to be handled, timeframes that apply and the result of any investigation and action taken. If you choose to remain anonymous, you will be issued with a confidential reference and password and must initiate contact through one of the methods above to receive feedback.